Privacy Policy of Sun Travel DMC

At Sun Travel DMC, we are committed to protecting our customers' personal information and respecting their privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website (www.suntraveldmc.com).

1. Information We Collect

Sun Travel DMC may collect the following types of information:

1.1 Personal Information

1. Name, surname, email address, phone number

2. Information provided for hotel bookings, transfers, excursions, or tours

3. Billing and payment details

1.2 Software and Hardware Information

1. Information about your website visits, such as IP address, browser type, device details, pages visited

1.3 Cookies and Tracking Technologies

1. We may use cookies to track browsing habits on our website. Cookies help us improve the efficiency of the site and enhance the user experience.

2. How We Use Your Information

Sun Travel DMC may use the information we collect for the following purposes:

2.1 Providing Services

1. To fulfill your requests for hotel bookings, airport transfers, excursions, and other services.

2. To communicate with you and provide the information you requested about our services.

2.2 Customer Support and Communication

1. To provide support for bookings, events, hotel concierge services, and more.

2. To gather customer feedback and improve our services.

2.3 Marketing and Promotions

1. To send you special offers, promotions, and updates (only with your consent).

2.4 Website Improvement

1. To analyze the usage of our website and improve the customer experience by optimizing the site.

3. Sharing and Disclosure of Information

Sun Travel DMC does not sell, rent, or share your personal information with third parties. However, we may share your information in the following cases:

3.1 Service Providers

1. We may share necessary information with third-party service providers such as hotel and tour operators, transfer companies, and other service providers to fulfill your requests.

3.2 Legal Requirements

1. We may disclose your personal information to government authorities or legal entities when required by law.

3.3 Partnerships and Collaborations

1. Sun Travel DMC may share your personal information only with trusted business partners in accordance with agreements.

4. Data Security

Sun Travel DMC takes industry-standard security measures to protect your personal information. These measures include:

1. Encryption technologies

2. Secure servers

3. Access restrictions

However, no data transmission over the internet is completely secure, and we cannot guarantee protection from third-party attacks.

5. Children's Privacy

Sun Travel DMC does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a child, we will immediately delete it.

6. Cookie Policy

Our website uses cookies to improve the user experience. To learn more about our use of cookies, please visit our [Cookie Policy] page.

7. Updating and Deleting Your Information

If you wish to update, modify, or delete your personal information, you can contact us. To update or delete your personal information, you can use the following contact methods:

1. Email: info@suntraveldmc.com

2. Phone: +90 531 652 48 56

8. Data Retention Period

We retain your personal information for as long as necessary to provide services and comply with legal obligations. However, after a certain period, we will anonymize or delete this information.

9. Changes and Updates

Sun Travel DMC may update this Privacy Policy from time to time. Any changes will be communicated by updating this page with the latest date.

Last updated: March 2026